Privacy Policy

This policy explains what happens to information when you visit crabislandkraken.com, operated by Kraken Reels LLC ("we", "us"). We keep it short because the site itself is simple: it's a marketing page for our pontoon charters, and bookings happen by phone, text or email rather than through a form on this website.

Information we collect

There is no booking form, account system or newsletter signup on this site. What we do have:

• Aggregate visitor analytics. We use Vercel Web Analytics, which counts page views and records coarse information such as the referring website, country, and device type. It is cookieless, it does not follow you across other websites, and it does not build a profile of you.
• Analytics from our booking partner. The site loads a tracking pixel from TripAngel, which records anonymous usage such as pages viewed, which buttons are clicked, approximate region, device type, browser and referring website. This is used to understand which parts of the site lead to enquiries.
• Standard server logs. Our host, Vercel, records requests to the site including IP address, timestamp, requested URL and user agent, for security and reliability purposes.
• Whatever you send us directly. If you call, text or email us, we hold that message and your contact details so we can reply and, if you book, run your charter.

What we do not do

• We do not sell, rent or trade your personal information.
• We do not collect payment card details through this website.
• We do not ask for or store sensitive personal information on this site.
• We do not knowingly collect information from children under 13.

Cookies and similar technologies

The TripAngel analytics pixel may set cookies or use similar browser storage to recognise a returning visitor across pages. You can block or delete cookies in your browser settings; the site works fine without them. We do not use advertising cookies to build profiles for third-party ad targeting.

Third parties

Content and services on this site are provided in part by:

• Vercel — website hosting, delivery, and cookieless visitor analytics.
• TripAngel — booking analytics.
• Google Fonts — typefaces used on the page.
• Instagram / Meta — our gallery displays recent posts from our public Instagram account.

Each of these has its own privacy policy governing what it collects when it serves content to your browser.

How long we keep things

Enquiries and booking correspondence are kept for as long as we need them to run and account for the charter, and for a reasonable period afterwards for our business records. Analytics data is retained according to our provider's standard retention schedule.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Contact us using the details below and we'll take care of it. You can also opt out of analytics by using your browser's tracking protection or an ad blocker.

Changes to this policy

If we change how the site handles information, we'll update this page and change the date at the top.

Contact us